So I ordered from Frisky Beast about over a year ago, maybe two years now, haven’t gotten my order of over $260CAD. Last I heard it “may have been one of the cases where it was misplaced at the postal office” and I never heard back. They didn’t refund, I never got my product, and that reply was about five months ago. Since then I replied once more, but no response. I know they switched hands but COME ON. I could use my money back… Just sharing as a warning.