The OP of the previous post on FB/TTC has deleted it and we have taken it down to prevent it from being spread further. The point remains that you should request a refund from Frisky Beast as soon as possible, to give yourself the largest time window for things to be processed. Twin Tail Creations has given conflicting information about whether or not they can force Frisky Beast to issue a refund.
As of right now, what we know from someone else going through the FB refund process themselves and their conversation with Stripe of TTC is as follows:
TTC will ensure orders are filled if it requires toys, either through FB or on their own. However, only FB is able to issue refunds, for reasons that have not been specified. If your order is waiting on a refund, this is not something TTC can help with. TTC can only handle orders that are being filled by having the item poured.
However, FB is still lacking in their ability to answer tickets, and it is unknown as to if or when this will change in order to make refunding more viable.